It was a lazy wintry afternoon when I just had lunch and was basking in the sun, on the terrace,reading my book. My mobile rings and given that the ringtone that I have set-up it scares at the moment it starts ringing loudly ! [I intend to change it to something soothing but I fail to remember]. I look at the display and the number is from Mumbai. A land line number. Which is quiet unusual these days since most of us have and use mobile for calling. Anyways, so I pick the phone despite of feeling oh-pls-don’t-disturb-me-now. The convo was something like this :
Female: Good morning madam !
Nu: [Surprised!! I look at my watch.Something is really wrong with the Mumbai time zone I guess]. Yes,Good Afternoon
Female: Oh sorry,good afternoon madam! Madam,can I speak to Miss.Nu?
Nu:Where are you calling from?
Feamle:I’m times of India. Can you speak to Nu?
Nu: [err..thinks to herself…what is this?]. Okay go ahead. I’m Nu.
Female: Okay madam, are you free right now?
Nu: For what?
Female: I want to tell you about a nice offer from Femina.
Nu: [before I could speak something]
Female: Madam,if you subsribe for 1 year you will have this much discount and if you subscribe for 2 years then this much discount.So do you want to subscribe for 1 year or 2 years ?
Nu: Listen girl,I already have Femina’s subscription.
Female: Okay fine. Then thank you.
Nu:Hey wait a minute. Where did you get my number from?
Female: [sounded a bit confused] Umm..I got from net.
Nu: where from net, you mean?
Female: From your yahoo.com address. firstname.lastname@example.org is your address know ? I got it from there only.
Nu: [Puzzled ! Email addresses give away telephone/mobile number which I haven’t stored on it anyways] How come from email address ?
Female: Okay madam bye bye.Thank you!
My take on the entire convo:
Immediate-WTF !Why don’t these tele callers get something better do in life?
On serious note– companies before hiring people should think twice.
On much serious note-companies when hiring these kind of candidates should make sure that they undergo a proper language and telecalling training.
On really serious note-How do telecallers get the mobile numbers which we really make sure not to give to anyone and everyone !
Honestly-I have nothing against that particular female who called me up.She was after all doing her job which will fetch her the bread & butter at the end of the day.I’m just being inquisitive about the recruitment process and the training patterns of reputed companies who hire and fire but may be don’t train !
Personally-I think there is nothing bad or odd in talking in Hindi which is our national language. If one is not conversant in any language should avoid using it but should not leave trying to better it !